We are fully committed to delivering excellent client service and client benefit. It is essential therefore for us to understand your views on the key aspects of our service and what we deliver to you. Our sincere thanks to you for taking the time to complete this short survey. Your feedback is essential for us to continue to improve what we do, and how we do it.

To select a score, place cursor on ‘slider’ tool and move to select a number or alternatively click on the bottom of the bar where you think appropriate.

Feedback successfully received.

   Company (if applicable):   
   Email address:   
   Relationship Manager (if known):   
   Date of Client Feedback:   

  1. Do the right things to build a business relationship with you and/or your organisation?
  1. Demonstrate that we understand what you need and want from us?
  1. Keep our promises; actually do what we said we would do within the agreed timescales?
  1. Exceed your expectations; do something positive that you didn't expect?
  1. Clearly define the agreed terms, our fees and our actions when you are doing business with us?
  1. On a score of 1 to 10, how likely would you be to recommend us to a business colleague or friend?
  1. What single action could help us move our scores closer to 10?
  1. What do you most value in your relationship with us?
  1. If we have exceeded your expectations, please explain how?
  1. Is there anything else you would like to add about Armstrong Watson?

If you are having any technical problems with this form, please call us on 0115 940 4966

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